Registration

1. In order to register you must have purchased Dual Drive and received a serial number. The serial number looks something like "00018-7G4D9ABD0D1J”. A serial number will register Dual Drive up to three times.
2. Open the Dual Drive program and, when prompted, click “Register”. Follow the on-screen registration steps.
3. If you do not have an internet connection on the computer you are registering you need to stop during registration once you have your “computer code” (leave the registration window open). Write this computer code down, then on a computer that has an internet connection get your unlock code manually by going to http://www.somaticvision.com/registration/ and entering the computer code you wrote down.

I am getting a "Finger sensors are not connected" message

If you have checked to make sure the sensors are connected to the computer, most likely you either have the finger sensors on upside down (make sure the double latches are over your fingernails) or your hands are too dry (try applying moisturizer on your fingers before using the finger sensors).