Troubleshooting

Trouble Connecting to BrainMaster

In order for Particle Editor or Inner Tube to connect to BrainMaster you must insure that you have loged into BrainMaster with a BrainMaster passkey that allows access to the Particle Editor / Inner Tube programs.

• If there is a connection error you should see an error message in the bottom left-hand corner of the screen. If this is the first error the Show Measurements window will appear explaining the error and what to do about it. Follow the instructions at the top of the Show Measurements window ("File->Show Measurements …").
• Make sure you do not have multiple copies of Particle Editor open.
• Make sure you do not have other BrainMaster plugins open (such as Inner Tube).
• Close BrainMaster and all Particle Editor windows. Open BrainMaster, start a "DemoWide" session, then open Particle Editor.
• If all else fails restart your computer.
• If BrainMaster is not outputting data (through playing or recording a session) Inner Tube will not show any display changes.
• If you still can't connect visit http://www.somaticvision.com/brainmaster/support/.

Display Not Smooth
If you have a 2-screen display make sure that the Particle Editor display is on your primary monitor. You can change which monitor is your primary monitor by going to:

Control Panel -> Appearance and Themes (if you are in category view) -> Display -> Settings. Click the "2" monitor and choose "Use this device as the primary monitor" (or click the "1" monitor and choose this to switch back).

If the display is still not smooth you may need to purchase a new graphics card. I recommend a new nVidia or ATI card. You should pay about $60-$120 for a good graphics card. Also try shutting down other active programs, or restarting your computer.